General Questions
What types of Laptops do you repair?
We repair all smartphones available in the market including Apple, Samsung, Dell, Lenovo, Toshiba and Acer Laptop.
I tried repairing my MacBook myself, can I still bring it in for repair or diagnostic?
Yes, no problem, please walk in to the store and bring your device.
I have multiple issues with my Laptop, can I get a deal on multiple repairs?
Yes, you can, give us a call and describe your problem and we will see what we could do for you.
Mail in Repair Questions
Can I mail in any device for repair?
You can mail-in anything listed on our site. If you have any questions or your device is not listed please call and our technicians will assist you.
What should I include when I am shipping my device to you?
We only need your device, do not include accessories, the original packaging as this will only increase shipping cost. Any other information we need will be provided from the mail-in form.
Do I have to include my passcode with my Laptop
It is recommended. We need the passcode in order to test your device after the repair. If you do not wish to provide your passcode, certain Device functions won’t be tested such us camera, Wi-Fi, and Diagnosis, and therefore can’t be verified by us to work.
Liquid Damage Service
What should I do if my device falls in water or another liquid?
Do not turn on your device. It’s best if you bring it the next day or even the same day, as we will have a better chance of repairing it. Of course if you can’t make it to one of our locations, try to dry it out, then bring or mail your device to one of our locations.
My device was water damaged and now everything seems to work fine except for one function, do I still need the full water damage service?
The easiest answer to that question is to simply call us at one of our locations so our technicians can diagnose the problem.
How long do water damage repairs take to complete?
Water damage repairs generally take between 24 and 72 hours to complete depending on the level of damage. This estimate can vary, however, depending on the extent of the damage to the logic board and other components.
Glass & LCD Replacement Service
After dropping my laptop it has become unresponsive to touch, does the glass repair fix this issue?
Yes, A damaged touchscreen could result from internal hardware issues or the glass itself. Glass repair may resolve this, but if the problem persists, a deeper diagnosis for screen replacement or internal damage is necessary. Check out our glass replacement article to learn more about broken glass and the repair process.
How do I know if I need the LCD repair or not?
You may need LCD repair if your screen shows discoloration, flickering, dead pixels, or no display despite powering on. A professional diagnosis can confirm the exact issue. Send a picture of the current condition of the phone while it is powered on to support@repairlogic.in and we will do our best to diagnose it.
The glass on my Macbook is completely shattered and is chipping off, is the glass replacement service all I need?
If the MacBook’s display functions correctly without distortion or black spots, glass replacement should suffice. However, any internal display issues may require a complete screen or LCD replacement.